Legal

About Viti Solutions Viti Solutions is the trading name of two management consulting companies that work together:

  • Viti Solutions Limited is a limited liability company registered in England and Wales under company number 09594224. Viti Solutions Limited is not a regulated entity.
  • Viti Solutions Aktiebolag is a limited liability company registered in Sweden under company number 556207-0093 (previously Rockwash AB) and is not a regulated entity.


No Reliance On Information  The content of this website is provided for general information only. It is not intended to amount to advice or serve as a substitute for any advisory service.  Although we make reasonable efforts to update the information on the website, we make no representations, warranties or guarantees, whether express or implied, that the content on this website is accurate, complete or up-to-date. 


Intellectual Property Rights We are the owners or the licensees of all intellectual property rights on our site and the material published, including but not limited to, any concepts, ideas, methods, procedures, processes, know-how, techniques, programs, publications, models, products, templates, technologies, software designs, art work, graphics and information on or described in the site. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.  Users are encouraged to print or distribute content (e.g. via link on a social network) provided that: 

  • The use of the content is personal and non-commercial. 
  • All copyright, trademark and similar notices are retained. 
  • The content is not used as or implies that Viti Solutions Ltd. or Viti Solutions AB are providing a testimonial or endorsement of an organisation, its products or services. 


You must not modify, reproduce, publically display, perform, distribute or use for any public or commercial purposes without explicit written permission from the appropriate content or material provider (including third-party links). 

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. 


Viti Solutions' Liability To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied, included but not limited to that the site will be uninterrupted, without delay, error-free, omission-free, or free of viruses.  Viti Solutions, its owners Viti Solutions Limited and Viti Solutions AB, their owners, employees or agents will not be liable to any user for any loss or damage arising under or in connection with but not limited to the use of, or inability to use, our site, or use of, or reliance on, any content displayed on our site.  Please note that we only provide our site for general, domestic and non-commercial use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, savings, data, sales or revenue, loss of business, business interruption or business opportunity or any indirect, incidental, special, exemplary, punitive, consequential or other loss or damage. 


Viruses and Malware  We do not guarantee that our site will be secure or free from bugs, viruses or other types of malware and will not be liable for any loss or damage caused by a virus infected either through our site or third party link. 


You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.  You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. 


Linking to the Viti.Solutions or Vitisolutions.com Sites Where our sites contain links to other sites and resources provided by third parties, these links are provided for your information and convenience only. We have no control over, and are not responsible for, the contents of those sites or resources.  We reserve the right to withdraw linking permission without notice.  You must not establish a link which suggests any form of association, approval or endorsement on our part where none exists; links to our site from a website that is not owned by you; involves the unauthorised use of our logo; and/ or  takes the form of a link that disguises the URL and/ or bypasses the homepage or pages containing the entity copyright, legal disclaimer and online policy statement.


Privacy Statement

This Privacy Statement explains what personal information we may gather when we provide our clients with services and how this personal information may be used and shared. This Privacy Statement also sets out your rights in relation to your personal information and tells you who you can contact if you have questions.


Who does this Privacy Statement apply to and what does it cover?

This Privacy Statement applies to Viti Solutions Ltd and Viti Solutions together with Viti Solutions AB (collectively “Viti Solutions”) and applies where Viti Solutions provide advice and services thereby acting as a “Data Controller” as defined under the European Union General Data Protection Regulations ("GDPR"). This statement sets out how we will process personal information when providing services to our clients.

Personal information will be protected and handled with care and consideration for its confidentiality and privacy - and Viti Solutions will only disclose it to those who need to know in order to appropriately provide advice and services to our clients.

This Privacy Statement contains additional details about when we may share your and/or other individuals’ personal information with other firms within Viti Solutions and other third parties (for example, our service providers or other service providers that we have been directed by our client to cooperate with).

In this Privacy Statement, we refer to handling, collecting, protecting, analysing, calculating, storing and other professional services in connection with your personal information as "processing".


What personal information do we collect?

Viti Solutions may collect personal information relating to you, such as name, contact details, date of birth, corporate or public identifiers (such as employee code or national insurance number), and financial information.

Viti Solutions may also need to process personal information about you that may be considered sensitive (for example your gender) that we require to be able to provide the advice and services to our client or that may become apparent to us based on the personal information that we receive.


How do we collect personal information?

Viti Solutions may collect personal information about you in different ways, for example: you may provide it directly to us; we may obtain it because of the services that Viti Solutions provides, or has previously provided to our client; we may receive it from other firms that are part of Viti Solutions or from third parties, such as your employer and/or other relevant administrative bodies; we may have observed or inferred it from the information made publicly available by your employer (such as Annual Reports and Accounts); or we may have observed or inferred from the information you provide to us and the way you interact with us.

This personal information can be received in any manner, including in-person discussions, telephone conversations, and electronic or other written communications.

Without access to all the personal information that we need we may be unable to provide or complete the services to our clients.

Where another person (our client, a company, trustee or partnership or any third parties acting on your or their behalf) provides your personal information to us, they must also comply with their obligations under the relevant privacy laws and regulations. Should you feel that the entity for whom you work or a third party has not provided you with proper details about the personal information that they hold about you or has not obtained any necessary consent for us to process that personal information as described in this Privacy Statement then please contact them directly.


Disclosing personal information to us relating to third parties

If any personal information which you provide to us relates to any third party, for example an employee, then by providing us with their personal information you confirm that you have obtained any necessary permissions from those persons to the reasonable use of their personal information in the way set out in this Privacy Statement, or you are otherwise permitted to give us this personal information. You should share a copy of this Privacy Statement with those other individuals when disclosing any personal information about them to us.


How do we use your personal information?

Viti Solutions collects personal information about you to provide services to our client or to produce aggregate insights that do not identify you.

We may also use your personal information for the purposes of, or in connection with:

  • compliance with applicable legal, regulatory or professional requirements; 
  • requests and communications from competent authorities; or
  • protecting our rights and/or property.


On what legal basis do we process personal information about you?

As set out above, Viti Solutions process personal information when providing advice and services. We are required by law to set out in this Privacy Statement the legal grounds upon which we rely in order to process your personal information.

We may use your personal information for the purposes outlined above because:

(a) we have a legitimate interest in processing your personal information, which may be to:

  • provide services to our client;
  • ensure that our client engagements are well-managed;
  • evaluate, develop or improve our services or products; or
  • protect our business interests.

or (b) we are subject to legal or regulatory obligations, such as providing information to a public body or law enforcement agency.

We will not process sensitive or special category data without your explicit consent unless permitted by law.


To whom will we disclose your personal information?

In connection with one or more of the purposes outlined in the “How do we use information about you?” section above, we may disclose your personal information to:

  • other firms within Viti Solutions;
  • our client (in the context of performing our obligations under the relevant client engagement);
  • competent authorities, including courts and authorities regulating us or another Viti Solutions firm, in each case to comply with legal or regulatory obligations or requests;
  • service providers handling your information on our behalf; in each case, such service providers will be contractually bound by confidentiality and privacy obligations consistent with the obligations in this Privacy Statement; or
  • third parties to whom we disclose information in the course of providing services to our client.

Subject to the terms of our client engagement letters, please note that some of the recipients of your personal information referred to above may be based in countries or regions without data protection rules similar to those in effect in your area of residence. In such cases, adequate safeguards will be in place to protect your personal information. Such adequate safeguards might include a data transfer agreement with the recipient based on standard contractual clauses approved by the European Commission for transfers of personal information to those countries.

For further details about the transfers described above and the adequate safeguards used by Viti Solutions with respect to such transfers, please contact us using the details on the contact page.


How do we keep your information secure?

We have in place reasonable commercial standards of technology and operational security to protect your personal information from loss, misuse and unauthorised access, disclosure, alteration or destruction. Only authorised personnel, with appropriate awareness of relevant privacy and security obligations, are provided access to personal information.


How long will we keep your information?

We retain personal information as long as is necessary to fulfil the purposes identified in the “How do we use information about you?” section above or as otherwise necessary to comply with applicable laws, professional standards, or as long as the period in which litigation or investigations might arise in respect of our services to you or our client.


What are your rights?

You have various rights in relation to your personal information. In particular, you have a right to:

  • obtain confirmation that we are processing your personal information and request a copy of the personal information we hold about you;
  • ask that we update the personal information we hold about you, or correct such information that you think is inaccurate or incomplete;
  • ask that we delete personal information that we hold about you, or restrict the way in which we use your personal information;
  • withdraw consent to our processing of your personal information (to the extent our processing is reliant on your consent); and
  • object to our processing of your personal information.

Any request for access to or a copy of your personal information must be in writing and we will endeavour to respond within a reasonable period and in any event within the period required by applicable data protection legislation. We will comply with our legal obligations as regards your rights as a data subject.

Where our processing of special category personal information is reliant on your consent and you withdraw that consent, we will cease processing the relevant information for the purposes of providing our services and the effect may be that we are no longer able to provide the services. However, we may still retain a copy of the relevant information for as long as necessary to comply with applicable laws or professional standards, or as long as the period in which litigation or investigations might arise in respect of our services.


Changes to this Privacy Statement

We may modify or amend this Privacy Statement from time to time at our discretion. When we make changes to this Statement, we will amend the revision date at the top of this page and the modified or amended privacy statement shall apply to you and your personal information as of that revision date. We encourage you to review this Privacy Statement on our website periodically to be informed about how we are protecting your personal information.


Contact us

If you wish to exercise any of the rights relating to your information set out above, or if you have any questions or comments about privacy issues, or you wish to raise a complaint about how we are using your information you can contact us through this website or by sending an email to info@vitisolutions.com.

If you have any concerns about our use of your information, you also have the right to make a complaint to the EU Data Protection Authority in your jurisdiction. If you would like to be directed to the appropriate Data Protection Authority, please contact us.